Frequently asked questions
How do I choose a size or colour?
Open the product page and choose the option from the dropdown before adding it to your basket.
Can I order personalised wording?
Products marked as personalised show a wording box. Enter the exact text you want before adding the item to your basket.
How do I track my order?
Use the Track Order link and enter your QSE order number and checkout email.
What if I need a replacement?
Contact QSE with your order number. The team can create a replacement request and schedule what needs to be resent.
What payment methods are available?
The store can accept Stripe card payments, PayPal and bank transfer when those methods are enabled by the administrator.