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DELIVERY & RETURNS

Clear delivery before you order

Dispatch

Most orders dispatch within 1–2 working days after production.

Standard delivery

From £0.00. The exact option and price are shown at checkout.

Tracked delivery

Available from £4.49 where enabled.

UK delivery

Delivery options and prices are shown before payment. Orders above £0.00 qualify for free standard delivery where the free-delivery offer is enabled.

Production time

Many QSE products are cut or prepared to order. Each product page shows its production time. Production time is separate from the carrier's delivery time.

Tracking

If tracking is available for your order, it appears on the order-tracking page after dispatch. Some orders may be dispatched without a tracking number, depending on the delivery method used.

Returns

Contact us before returning a non-personalised item so we can confirm the return details. Personalised items can only be returned when faulty or incorrect.

Damaged, incorrect or missing items

Please contact us with your order number and a clear description of the issue. We can review the order and arrange the appropriate next step.

Need help?

Email qsetrading@hotmail.com or call +447769649911.

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